Jiheng Zhang
Cited by
Cited by
The impact of slow ocean steaming on delivery reliability and fuel consumption
CY Lee, HL Lee, J Zhang
Transportation Research Part E: Logistics and Transportation Review 76, 176–190, 2015
Fluid models of many-server queues with abandonment
J Zhang
Queueing Systems 73 (2), 147-193, 2013
Steady state approximations of limited processor sharing queues in heavy traffic
J Zhang, B Zwart
Queueing Systems 60 (3-4), 227-246, 2008
Law of large number limits of limited processor-sharing queues
J Zhang, JG Dai, B Zwart
Mathematics of Operations Research 34 (4), 937-970, 2009
Staffing and control of instant messaging contact centers
J Luo, J Zhang
Operations Research 61 (2), 328-343, 2013
Diffusion limits of limited processor sharing queues
J Zhang, JG Dai, B Zwart
The Annals of Applied Probability 21 (2), 745-799, 2011
Routing and staffing in customer service chat systems with impatient customers
T Tezcan, J Zhang
Operations research 62 (4), 943-956, 2014
Refined models for efficiency-driven queues with applications to delay announcements and staffing
J Huang, A Mandelbaum, H Zhang, J Zhang
Operations Research 65 (5), 1380-1397, 2017
Insensitivity of proportional fairness in critically loaded bandwidth sharing networks
M Vlasiou, J Zhang, B Zwart
arXiv preprint arXiv:1411.4841, 2014
Convergence to equilibrium states for fluid models of many-server queues with abandonment
Z Long, J Zhang
Operations Research Letters 42 (6-7), 388-393, 2014
A unified approach to diffusion analysis of queues with general patience-time distributions
J Huang, H Zhang, J Zhang
Mathematics of Operations Research 41 (3), 1135-1160, 2016
Scaling and modeling of call center arrivals
X Zhang, LJ Hong, J Zhang
Proceedings of the Winter Simulation Conference 2014, 476-485, 2014
Online demand fulfillment under limited flexibility
Z Xu, H Zhang, J Zhang, R Zhang
Approximations and Optimal Control for State-dependent Limited Processor Sharing Queues
V Gupta, J Zhang
arXiv preprint arXiv:1409.0153, 2014
Heavy-traffic approximations for a layered network with limited resources
A Aveklouris, M Vlasiou, J Zhang, B Zwart
arXiv preprint arXiv:1701.03370, 2017
Virtual allocation policies for many-server queues with abandonment
Z Long, J Zhang
Mathematical Methods of Operations Research, 1-53, 2015
A Note on Many-server Fluid Models with Time-varying Arrivals
Z Long, J Zhang
Probability in the Engineering and Informational Sciences 33 (3), 417-437, 2019
Management of a Shared-Spectrum Network in Wireless Communications
S Wu, J Zhang, RQ Zhang
Operations research 66 (4), 1119-1135, 2018
Managing Perishable Inventory Systems as Non-Perishable Ones
H Zhang, J Zhang, R Zhang
Separation of timescales in a two-layered network
M Vlasiou, J Zhang, B Zwart, R Van der Mei
Proceedings of the 24th International Teletraffic Congress, 32, 2012
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