| " Soft skills": A phrase in search of meaning ML Matteson, L Anderson, C Boyden portal: Libraries and the Academy 16 (1), 71-88, 2016 | 392 | 2016 |
| A study of emotional labor in librarianship ML Matteson, SS Miller Library & Information Science Research 35 (1), 54-62, 2013 | 95 | 2013 |
| e‑Government and Technology Acceptance: The Case of the Implementation of Section 508 Guidelines for Websites PT Jaeger, M Matteson Electronic Journal of E-Government 7 (1), pp87‑98-pp87‑98, 2009 | 95 | 2009 |
| A systematic review of research on live chat service ML Matteson, J Salamon, L Brewster Reference and User Services Quarterly 51 (2), 172-190, 2011 | 90 | 2011 |
| Emotional labor in librarianship: A research agenda ML Matteson, SS Miller Library & Information Science Research 34 (3), 176-183, 2012 | 70 | 2012 |
| In their own words: Stories of emotional labor from the library workforce ML Matteson, S Chittock, D Mease The Library Quarterly 85 (1), 85-105, 2015 | 53 | 2015 |
| Beyond dictionaries: Understanding information behavior of professional translators M Domas White, M Matteson, EG Abels Journal of Documentation 64 (4), 576-601, 2008 | 53 | 2008 |
| The whole student: Cognition, emotion, and information literacy ML Matteson College & Research Libraries 75 (6), 862-877, 2014 | 51 | 2014 |
| The relationship between work conditions and perceptions of organizational justice among library employees ML Matteson, Y Ming, DE Silva Library & Information Science Research 43 (2), 101093, 2021 | 29 | 2021 |
| Opportunities and challenges for students in an online seminar-style course in LIS education: A qualitative case study O Farooq, M Matteson Journal of Education for Library and Information Science 57 (4), 271-282, 2016 | 19 | 2016 |
| Continuing education in library management: Challenges and opportunities ML Matteson, E Schlueter, M Hidy Library Management 34 (3), 219-235, 2013 | 17 | 2013 |
| Capturing shared mental models: An approach for bona fide groups M Matteson Journal of Librarianship and information Science 47 (1), 56-70, 2015 | 16 | 2015 |
| Unique or ubiquitous: information literacy instruction outside academia ML Matteson, B Gersch Reference Services Review 47 (1), 73-84, 2019 | 13 | 2019 |
| The relationship between trait affect and job attitudes in library employees ML Matteson, S Kennedy Journal of Library Administration 56 (7), 810-822, 2016 | 13 | 2016 |
| Feeling our way: Emotional intelligence and information literacy competency ML Matteson, O Farooq | 13 | 2013 |
| The impact of group interaction on shared cognition: An analysis of small group communication ML Matteson University of Maryland, College Park, 2009 | 13 | 2009 |
| What library managers should know about emotional labor ML Matteson, SS Miller Public Library Quarterly 33 (2), 95-107, 2014 | 12 | 2014 |
| Information Literacy Instruction in Public Libraries. ML Matteson, B Gersch Journal of Information Literacy 14 (2), 71-95, 2020 | 10 | 2020 |
| Older adults’ eHealth literacy and the role libraries can play Z Lin, Y Zhang, M Matteson, X Li, X Tu, Y Zhou, J Wang Journal of Librarianship and Information Science 53 (3), 488-498, 2021 | 9 | 2021 |
| Information literacy in the age of machines that learn: Desiderata for machines that teach CL Smith, ML Matteson Libri 68 (2), 71-84, 2018 | 9 | 2018 |
David B. MeaseKent State UniversityVerified email at kent.edu
David B. MeaseKent State UniversityVerified email at kent.edu