A study of organizational citizenship behaviors in a retail setting AL Ackfeldt, LV Coote Journal of business research 58 (2), 151-159, 2005 | 434 | 2005 |
The antecedents of prosocial service behaviours: An empirical investigation AL Ackfeldt, V Wong The Service Industries Journal 26 (7), 727-745, 2006 | 167 | 2006 |
Hedonic shopping motivations in collectivistic and individualistic consumer cultures H Evanschitzky, O Emrich, V Sangtani, AL Ackfeldt, KE Reynolds, ... International Journal of Research in Marketing 31 (3), 335-338, 2014 | 106 | 2014 |
Internal communication and prosocial service behaviors of front-line employees: Investigating mediating mechanisms N Malhotra, AL Ackfeldt Journal of business research 69 (10), 4132-4139, 2016 | 90 | 2016 |
Revisiting the role stress‐commitment relationship: Can managerial interventions help? AL Ackfeldt, N Malhotra European journal of marketing 47 (3/4), 353-374, 2013 | 90 | 2013 |
An investigation into the antecedents of goal congruence in retail‐service settings LV Coote, E Price, AL Ackfeldt Journal of Services Marketing 18 (7), 547-559, 2004 | 32 | 2004 |
An investigation into the antecedents of organizational citizenship behaviors AL Ackfeldt, LV Coote Proceedings of ANZMAC, 217-222, 2000 | 28 | 2000 |
Corporate branding’s influence on front-line employee and consumer value co-creation in UK household consumer markets K Glanfield, AL Ackfeldt, TC Melewar Journal of General Management 43 (2), 63-69, 2018 | 21 | 2018 |
An Investigation Into The Antecedents Of Organizational Citizenship Behaviors ANZMAC 2000 AL Ackfeldt, LV Coote Visionary Marketing for the 21st Century: Facing the Challenge 217, 2000 | 14 | 2000 |
Investigating the moderating effects of managerial interventions on the role stress-commitment relationship AL Ackfeldt, N Malhotra, D Fay 2009 AMA Winter Educator's Conference, 2009 | 2 | 2009 |
Do managerial strategies influence service behaviours?: insights from a qualitative study AL Ackfeldt, N Malhotra International Journal of Customer Relationship Marketing and Management …, 2010 | 1 | 2010 |
A proposed investigation into the possible antecedents of prosocial service behaviours AL Ackfeldt, IN Lings Australia and New Zealand Marketing Academy Conference 2003, 2220-2229, 2003 | 1 | 2003 |
Using affective content to promote high-involvement services on social media HA Tran, A Farrell, H Evanschitzky, B Nguyen, AL Ackfeldt Journal of Business Research 179, 114676, 2024 | | 2024 |
The Power of Emotional Messages: The Influence of Affective Content in Brand’s Social Media Posts on Consumer Decision Making in High-Involvement Services HA Tran, H Evanschitzky, S Ludwig, A Farrell, AL Ackfeldt, B Nguyen EMAC Annual Conference 2022, 2022 | | 2022 |
Building and sustaining long-term connections with PG students using relationship marketing W Tabrizi, AL Ackfeldt, H Higson The online festival of Learning Teaching and Student Experience 2020, 2020 | | 2020 |
Using Relationship Marketing strategies to recruit, retain and sustain long-term relationships with PG students W Tabrizi, AL Ackfeldt, H Higson Creativity, Criticality and Conformity in Higher Education, 2019 | | 2019 |
O-8 The donor experience: value creation and the role of the donor in supporter-led fundraising K Mitchell, A Ackfeldt BMJ Supportive & Palliative Care 9 (Suppl 4), A3, 2019 | | 2019 |
Corporate Identity: How it is shaped in practice K Glanfield, I De Loo, MM Manochin, AL Ackfeldt British Academy of Management Conference 2018, 2018 | | 2018 |
Social psychology: a means of marketers maintaining and building internal influence in the firm by influencing the delivery of brand promises made in marketing communications … K Glanfield, AL Ackfeldt 21st Corporate Marketing and Communication Conference: Integrated …, 2016 | | 2016 |
Management interventions and prosocial behaviours: understanding the mediating mechanisms AL Ackfeldt, N Malhotra Boundary Spanning Elements and the Marketing Function in Organizations …, 2015 | | 2015 |