| Net‐based customer service systems: evolution and revolution in web site functionalities G Piccoli, MK Brohman, RT Watson, A Parasuraman Decision Sciences 35 (3), 423-455, 2004 | 234 | 2004 |
| Information systems control: A review and framework for emerging information systems processes WA Cram, K Brohman, RB Gallupe Journal of the Association for Information Systems 17 (4), 2, 2016 | 139 | 2016 |
| Data completeness: A key to effective net-based customer service systems MK Brohman, RT Watson, G Piccoli, A Parasurama Communications of the ACM 46 (6), 47-51, 2003 | 139 | 2003 |
| A design theory approach to building strategic network‐based customer service systems MK Brohman, G Piccoli, P Martin, F Zulkernine, A Parasuraman, ... Decision Sciences 40 (3), 403-430, 2009 | 92 | 2009 |
| Controlling information systems development: a new typology for an evolving field WA Cram, MK Brohman Information Systems Journal 23 (2), 137-154, 2013 | 56 | 2013 |
| Process completeness: Strategies for aligning service systems with customers’ service needs G Piccoli, MK Brohman, RT Watson, A Parasuraman Business Horizons 52 (4), 367-376, 2009 | 51 | 2009 |
| Hitting a moving target: A process model of information systems control change WA Cram, MK Brohman, RB Gallupe Information Systems Journal 26 (3), 195-226, 2016 | 49 | 2016 |
| Information systems control alignment: Complementary and conflicting systems development controls WA Cram, MK Brohman, YE Chan, RB Gallupe Information & Management 53 (2), 183-196, 2016 | 49 | 2016 |
| The business intelligence value chain: Data-driven decision support in a data warehouse environment: An exploratory study MK Brohman, M Parent, MR Pearce, M Wade Proceedings of the 33rd Annual Hawaii International Conference on System …, 2000 | 39 | 2000 |
| Addressing the control challenges of the enterprise architecture process WA Cram, MK Brohman, RB Gallupe Journal of Information Systems 29 (2), 161-182, 2015 | 27 | 2015 |
| Customer-managed interactions: A new paradigm for firm-customer relationships RT Watson, G Piccoli, MK Brohman, A Parasuraman MIS Quarterly Executive 4 (2), 6, 2008 | 20 | 2008 |
| Knowledge creation opportunities in the data mining process MK Brohman Proceedings of the 39th Annual Hawaii International Conference on System …, 2006 | 18 | 2006 |
| Outsourcing opportunities for data warehousing business usage D Preston, K Brohman Logistics Information Management 15 (3), 204-211, 2002 | 18 | 2002 |
| Beyond modes: A new typology of ISD control WA Cram, MK Brohman | 11 | 2010 |
| Project Leadership B Cross, M Brohman CRC Press, 2014 | 8 | 2014 |
| The IS leadership research center at the University of Georgia RT Watson, MK Brohman International journal of information management 23 (2), 155-162, 2003 | 8 | 2003 |
| Gaining insight from the data warehouse: the competence maturity model MK Brohman, M Parent Proceedings of the 34th Annual Hawaii International Conference on System …, 2001 | 7 | 2001 |
| Riverbank Financial: changing the role of information technology MK Brohman, DG Copeland Journal of Information Technology 14 (3), 287-293, 1999 | 6 | 1999 |
| Co-creation of value in digital ecosystems: A conceptual framework BS Negi, MK Brohman 2015 Americas Conference on Information Systems, AMCIS, 2015 | 5 | 2015 |
| NCSS process completeness: Construct development and preliminary validation MK Brohman, RT Watson, G Piccoli, A Parasuraman Proceedings of the 38th Annual Hawaii International Conference on System …, 2005 | 5 | 2005 |
