| Creating new markets through service innovation LL Berry, V Shankar, JT Parish, S Cadwallader, T Dotzel MIT Sloan management review 47 (2), 56, 2006 | 730 | 2006 |
| Want to, need to, ought to: employee commitment to organizational change JT Parish, S Cadwallader, P Busch Journal of organizational change management, 2008 | 496 | 2008 |
| Patients' perspectives on ideal physician behaviors NM Bendapudi, LL Berry, KA Frey, JT Parish, WL Rayburn Mayo Clinic Proceedings 81 (3), 338-344, 2006 | 326 | 2006 |
| The role of cumulative online purchasing experience in service recovery management BB Holloway, S Wang, JT Parish Journal of Interactive Marketing 19 (3), 54-66, 2005 | 204 | 2005 |
| A conceptual framework for the domain of evidence-based design RS Ulrich, LL Berry, X Quan, JT Parish HERD: Health Environments Research & Design Journal 4 (1), 95-114, 2010 | 190 | 2010 |
| Patients’ commitment to their primary physician and why it matters LL Berry, JT Parish, R Janakiraman, L Ogburn-Russell, GR Couchman, ... The Annals of Family Medicine 6 (1), 6-13, 2008 | 176 | 2008 |
| The effect of the servicescape on service workers JT Parish, LL Berry, SY Lam Journal of Service Research 10 (3), 220-238, 2008 | 157 | 2008 |
| Consumer relationship proneness: a reexamination and extension across service exchanges JT Parish, BB Holloway Journal of Services Marketing, 2010 | 92 | 2010 |
| The effect of the work and physical environment on hospital nurses' perceptions and attitudes: Service quality and commitment R Janakiraman, JT Parish, LL Berry Quality Management Journal 18 (4), 36-49, 2011 | 46 | 2011 |
| The impact of facility improvements on hospital nurses LL Berry, JT Parish HERD: Health Environments Research & Design Journal 1 (2), 5-13, 2008 | 35 | 2008 |
| Handbook on research in relationship marketing RM Morgan, JT Parish, G Deitz Edward Elgar Publishing, 2015 | 17 | 2015 |
| Through service innovation: Creating new markets LL Berry, V Shankar, JT Parish, S Cadwallader, T Dotzel Sloan Management Review 47 (2), 56-63, 2006 | 11 | 2006 |
| Relationship marketing: Berry’s insights from the past and for the future JT Parish, S Lampo, K Landua Handbook on Research in Relationship Marketing, 2015 | 4 | 2015 |
| Creating value through quality service LL Berry, JT Parish, A Dikec Organizational Dynamics 17 (5), 1-117, 2019 | 2 | 2019 |
| La estrategia que abre mercados LL Berry, V Shankar, JT Parish, S Cadwallader, T Dotzel Gestión 11 (4), 50-58, 2006 | 2 | 2006 |
| Crear nuevos mercados mediante la innovación en los servicios LL Berry, JT Parish, V Shankar, T Dotzel, S Cadwallader Harvard Deusto business review, 68-79, 2006 | 1 | 2006 |
| The impact of distributive justice on satisfaction and behavioral intentions: An extension into the online environment BB Holloway, JT Parish American Marketing Association. Conference Proceedings 12, 74, 2001 | | 2001 |
| Magazines. J Berry, E Bryant Library Journal 121 (12), 174-174, 1996 | | 1996 |
| List of contributors vii 1 The future evolution of relationship marketing 1 Jagdish N. Sheth 2 Relationship marketing: Berry’s insights from the past and for the future 16 JT Parish, S Lampo, K Landua, DD Gremler, KP Gwinner, PC Verhoef, ... | | |
| Pesquise no site NM Bendapudi, LL Berry, KA Frey, JT Parish | | |
