| The quality of health care and patient satisfaction: an exploratory investigation of the 5Qs model at some Egyptian and Jordanian medical clinics M Zineldin International journal of health care quality assurance 19 (1), 60-92, 2006 | 649 | 2006 |
| The royalty of loyalty: CRM, quality and retention M Zineldin Journal of consumer marketing 23 (7), 430-437, 2006 | 597 | 2006 |
| Beyond relationship marketing: technologicalship marketing M Zineldin Marketing Intelligence & Planning 18 (1), 9-23, 2000 | 494 | 2000 |
| Co‐opetition: the organisation of the future M Zineldin Marketing intelligence & planning 22 (7), 780-790, 2004 | 490 | 2004 |
| An examination of the main factors affecting trust/commitment in supplier‐dealer relationships: an empirical study of the Swedish wood industry M Zineldin, P Jonsson The TQM magazine 12 (4), 245-266, 2000 | 398 | 2000 |
| Bank strategic positioning and some determinants of bank selection M Zineldin International Journal of Bank Marketing 14 (6), 12-22, 1996 | 343 | 1996 |
| Kotler and Borden are not dead: myth of relationship marketing and truth of the 4Ps M Zineldin, S Philipson Journal of consumer marketing 24 (4), 229-241, 2007 | 337 | 2007 |
| Quality and customer relationship management (CRM) as competitive strategy in the Swedish banking industry M Zineldin The TQM magazine 17 (4), 329-344, 2005 | 332 | 2005 |
| Bank‐company interactions and relationships: some empirical evidence M Zineldin International journal of bank marketing 13 (2), 30-40, 1995 | 281 | 1995 |
| Achieving high satisfaction in supplier‐dealer working relationships P Jonsson, M Zineldin Supply Chain Management: An International Journal 8 (3), 224-240, 2003 | 271 | 2003 |
| Towards an ecological collaborative relationship management A MA Zineldin European Journal of Marketing 32 (11-12), 1138-1164, 1998 | 233 | 1998 |
| Strategic alliance: Synergies and challenges: A case of strategic outsourcing relationship “SOUR” M Zineldin, T Bredenlöw International Journal of Physical Distribution & Logistics Management 33 (5 …, 2003 | 222 | 2003 |
| Assessing quality in higher education: New criteria for evaluating students’ satisfaction M Zineldin, HC Akdag, V Vasicheva Quality in higher education 17 (2), 231-243, 2011 | 199 | 2011 |
| TRM: total relationship management M Zineldin Studentlitteratur, 2000 | 189 | 2000 |
| Motivation, achievements and failure of strategic alliances: The case of Swedish auto‐manufacturers in Russia M Zineldin, M Dodourova European Business Review 17 (5), 460-470, 2005 | 155 | 2005 |
| Total relationship management (TRM) and total quality management (TQM) M Zineldin Managerial Auditing Journal 15 (1/2), 20-28, 2000 | 136 | 2000 |
| Bank‐corporate client “partnership” relationship: benefits and life cycle M Zineldin International Journal of Bank Marketing 14 (3), 14-22, 1996 | 135 | 1996 |
| Leaders' negative emotions and leadership styles influencing subordinates' well-being M Zineldin, A Hytter The International Journal of Human Resource Management 23 (4), 748-758, 2012 | 115 | 2012 |
| Developing and managing a romantic business relationship: life cycle and strategies M Zineldin Managerial Auditing Journal 17 (9), 546-558, 2002 | 78 | 2002 |
| Strategic positioning and quality determinants in banking service H Camgöz Akdag, M Zineldin The TQM Journal 23 (4), 446-457, 2011 | 76 | 2011 |
