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Ilias Danatzis
Ilias Danatzis
Associate Professor of Marketing Analytics, King's College London
Verifierad e-postadress på kcl.ac.uk
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How does innovation emerge in a service ecosystem?
JD Chandler, I Danatzis, C Wernicke, MA Akaka, D Reynolds
Journal of Service Research 22 (1), 75-89, 2019
1572019
Actor Ecosystem Readiness: Understanding the Nature and Role of Human Abilities and Motivation in a Service Ecosystem
I Danatzis, IO Karpen, M Kleinaltenkamp
Journal of Service Research 25 (2), 260–280, 2022
272022
Customer capabilities for solution offerings in business markets
L Elgeti, I Danatzis, M Kleinaltenkamp
Industrial Marketing Management 90, 44-59, 2020
212020
Strategic Enablement Investments: Exploring Differences in Human and Technological Knowledge Transfers to Supply Chain Partners
K Plangger, M Montecchi, I Danatzis, M Etter, J Clement
Industrial Marketing Management 91, 187-195, 2020
172020
Produktivität im Gesundheitssektor–Wertschöpfung in Nutzungsprozessen
M Kleinaltenkamp, I Danatzis, C Wernicke
Dienstleistungen im Gesundheitssektor: Produktivität, Arbeit und Management …, 2014
82014
Stopping the Spread: How Blame Attributions Drive Customer-to-Customer Misbehavior Contagion and What Frontline Employees Can Do to Curb It
I Danatzis, J Möller-Herm
Journal of Service Research 26 (3), 459 - 475, 2023
52023
We're So Bad It's Funny - Effects of Using Humour in the Marketing Communication of Low-Quality Service Providers
I Danatzis, J Möller, C Mathies
Journal of Service Management Research 4 (2-3), 84-99, 2020
32020
Curbing customer-to-customer misbehavior contagion in the sharing economy
I Danatzis, J Möller-Herm, S Herm
Journal of Business Research 173, 114460, 2024
2024
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Artiklar 1–8