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Erin Friess
Erin Friess
Professor, Tech Comm, University of North Texas
Verified email at unt.edu
Title
Cited by
Cited by
Year
Personas and decision making in the design process: an ethnographic case study
E Friess
Proceedings of the SIGCHI conference on human factors in computing systems …, 2012
1972012
The sword of data: Does human-centered design fulfill its rhetorical responsibility?
E Friess
Design issues 26 (3), 40-50, 2010
622010
Personas in heuristic evaluation: an exploratory study
E Friess
IEEE Transactions on Professional Communication 58 (2), 176-191, 2015
382015
Cultivating a sense of belonging: Using Twitter to establish a community in an introductory technical communication classroom
E Friess, C Lam
Technical Communication Quarterly 27 (4), 343-361, 2018
372018
Designing from data: Rhetorical appeals in support of design decisions
E Friess
Journal of Business and Technical Communication 24 (4), 403-444, 2010
352010
Scrum language use in a software engineering firm: An exploratory study
E Friess
IEEE Transactions on Professional Communication 62 (2), 130-147, 2019
292019
Academics are from Mars, practitioners are from Venus: Analyzing content alignment within technical communication forums
RK Boettger, E Friess
Technical Communication 63 (4), 314-327, 2016
272016
Politeness, time constraints, and collaboration in decision-making meetings: A case study
E Friess
Technical Communication Quarterly 20 (2), 114-138, 2011
242011
" Filling to Capacity": An Exploratory Study of Project Management Language in Agile Scrum Teams
E Friess
Technical Communication 65 (2), 169-180, 2018
172018
Content and authorship patterns in technical communication journals (1996–2017): A quantitative content analysis
RK Boettger, E Friess
Technical Communication 67 (3), 4-24, 2020
152020
Discourse variations between usability tests and usability reports
E Friess
Journal of Usability Studies 6 (3), 102-116, 2011
122011
“Bring the newbie into the fold”: politeness strategies of newcomers and existing group members within workplace meetings
E Friess
Technical communication quarterly 22 (4), 304-322, 2013
112013
Defending design decisions with usability evidence: a case study
E Friess
CHI'08 extended abstracts on Human factors in computing systems, 2009-2016, 2008
112008
Identifying commonalities and divergences between technical communication scholarly and trade publications (1996–2017)
E Friess, RK Boettger
Journal of Business and Technical Communication 35 (4), 407-432, 2021
102021
Who says what to whom? Assessing the alignment of content and audience between scholarly and professional publications in technical communication (1996–2013)
RK Boettger, E Friess, S Carliner
2014 IEEE International Professional Communication Conference (IPCC), 1-6, 2014
102014
The user-centered design process: Novice designers' use of evidence in designing from data
E Friess
Carnegie Mellon University, 2008
102008
Connecting programmatic research with social media: Using data from Twitter to inform programmatic decisions
C Lam, MA Hannah, E Friess
Special Issue Editors 651, 47, 2008
92008
“Dude, that sucks”: Examining scrum’s influence on empathy in student teams
E Friess, C Lam
Technical Communication Quarterly 30 (2), 189-203, 2021
52021
What are the most common title words in technical communication publications?
RK Boettger, E Friess
2014 IEEE international professional communication conference (IPCC), 1-7, 2014
52014
Personas as rhetorically rich and complex mechanisms for design
E Friess, L Potts, MJ Salvo
Rhetoric and Experience Architecture, 111-121, 2017
42017
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