| Service robots: Drivers of perceived responsibility for service outcomes M Jörling, R Böhm, S Paluch Journal of Service Research 22 (4), 404-420, 2019 | 253 | 2019 |
| “My colleague is a robot”–exploring frontline employees' willingness to work with collaborative service robots S Paluch, S Tuzovic, HF Holz, A Kies, M Jörling Journal of Service Management 33 (2), 363-388, 2022 | 57 | 2022 |
| To disclose or not to disclose? Factors related to the willingness to disclose information to a COVID-19 tracing app M Jörling, S Eitze, P Schmid, C Betsch, J Allen, R Böhm Information, Communication & Society 26 (10), 1954-1978, 2023 | 13 | 2023 |
| Mechanisms and Consequences of Anthropomorphizing Autonomous Products: The Role of Schema Congruity and Prior Experience M Jörling, R Böhm, S Paluch Schmalenbach Business Review 72, 485-510, 2020 | 11 | 2020 |
| People devalue generative AI’s competence but not its advice in addressing societal and personal challenges R Böhm, M Jörling, L Reiter, C Fuchs Communications Psychology 1 (1), 32, 2023 | 2 | 2023 |
| An empirical lab study investigating if higher levels of immersion increase the willingness to donate A Bönsch, A Kies, M Jörling, S Paluch, TW Kuhlen 2019 IEEE Virtual Humans and Crowds for Immersive Environments (VHCIE), 1-4, 2019 | 2 | 2019 |
| When products become autonomous: Drawbacks of a perceived lack of control and how to resolve it M Joerling, R Böhm, S Paluch ACR North American Advances, 2018 | 1 | 2018 |
| Technoism: A new form of prejudice and discrimination M Jörling, N Heuvinck, G de Kerviler PsyArXiv, 2023 | | 2023 |
| Content beats competence: People devalue ChatGPT’s perceived competence but not its recommendations R Böhm, M Jörling, L Reiter, C Fuchs PsyArXiv, 2023 | | 2023 |
| CONSUMER PERCEPTIONS OF THE VIRTUALLY-EXTENDED SERVICE ENCOUNTER S Paluch, M Joerling Global Marketing Conference, 1557-1557, 2018 | | 2018 |
| Connected Car Technologies Hit the Road: Empirical Study on Future Developments and Selected Concepts—An Abstract M Jörling, S Paluch Marketing at the Confluence between Entertainment and Analytics: Proceedings …, 2017 | | 2017 |
| It may not exactly replicate the version published in the journal. This is not a copy of record M Jörling, R Böhm, S Paluch | | |
Stefanie PaluchProfessor for Service and Technology MarketingVerifierad e-postadress på time.rwth-aachen.de
