Martin Löfgren
Martin Löfgren
Associate professor, business administration, Karlstad University
Verifierad e-postadress på kau.se
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Reasons for household food waste with special attention to packaging
H Williams, F Wikström, T Otterbring, M Löfgren, A Gustafsson
Journal of cleaner production 24, 141-148, 2012
4502012
Idea generation: customer co‐creation versus traditional market research techniques
L Witell, P Kristensson, A Gustafsson, M Löfgren
Journal of Service Management, 2011
4502011
Financial well-being: A conceptualization and research agenda
EC Brüggen, J Hogreve, M Holmlund, S Kabadayi, M Löfgren
Journal of Business Research 79, 228-237, 2017
2822017
Kano's theory of attractive quality and packaging
M Löfgren, L Witell
Quality management journal 12 (3), 7-20, 2005
2642005
Two decades of using Kano's theory of attractive quality: a literature review
M Löfgren, L Witell
Quality Management Journal 15 (1), 59-75, 2008
2152008
Classification of quality attributes
L Witell, M Löfgren
Managing Service Quality: An International Journal, 2007
2082007
A life cycle perspective on environmental effects of customer focused packaging development
H Williams, F Wikström, M Löfgren
Journal of Cleaner Production 16 (7), 853-859, 2008
1592008
From service for free to service for fee: business model innovation in manufacturing firms
L Witell, M Löfgren
Journal of Service Management, 2013
1252013
Winning at the first and second moments of truth: an exploratory study
M Löfgren
Managing Service Quality: An International Journal, 2005
1202005
Theory of attractive quality and the Kano methodology–the past, the present, and the future
L Witell, M Löfgren, JJ Dahlgaard
Total Quality Management & Business Excellence 24 (11-12), 1241-1252, 2013
902013
Theory of attractive quality and life cycles of quality attributes
M Löfgren, L Witell, A Gustafsson
The TQM Journal, 2011
772011
Customer satisfaction in the first and second moments of truth
M Löfgren, L Witell, A Gustafsson
Journal of Product & Brand Management, 2008
752008
A new Kano's evaluation sheet
YC Lee, SB Lin, YL Wang
The TQM Journal, 2011
572011
Using service gaps to classify quality attributes
SM Kong, K Muthusamy
The TQM Journal, 2011
522011
Identifying ideas of attractive quality in the innovation process
L Witell, M Löfgren, A Gustafsson
The TQM Journal, 2011
462011
The theory of attractive quality and experience offerings
C Högström
The TQM Journal, 2011
412011
Analysing the preferred characteristics of frontline employees dealing with customer complaints: A cross‐national Kano study
T Gruber, I Abosag, AE Reppel, I Szmigin
The TQM Journal, 2011
312011
An extended method to measure overall consumer satisfaction with packaging
S Pousette, M Löfgren, B Nilsson, A Gustafsson
Packaging Technology and Science 27 (9), 727-738, 2014
192014
Consumer perception at point of purchase: Evaluating proposed package designs in an eye-tracking lab
E Wästlund, P Shams, M Löfgren, L Witell, A Gustafsson
Journal of Business & Retail Management Research 5 (1), 42-51, 2010
172010
Relevant and preferred public service: A study of user experiences and value creation in public transit
C Högström, S Davoudi, M Löfgren, M Johnson
Public Management Review 18 (1), 65-90, 2016
152016
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Artiklar 1–20