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Brenda Wells
Brenda Wells
Robert F. Bird Distinguished Professor of Risk & Insurance, East Carolina University
Verifierad e-postadress på ecu.edu - Startsida
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Determinants of service quality and satisfaction in the auto casualty claims process
M Royne Stafford, TF Stafford, BP Wells
Journal of Services Marketing 12 (6), 426-440, 1998
2111998
Free cash flow in the life insurance industry
BP Wells, LA Cox, KM Gaver
Journal of Risk and Insurance, 50-66, 1995
1061995
Service Quality in the Insurance Industry.
BP Wells, MR Stafford
Journal of Insurance Regulation 13 (4), 1995
881995
Assessing the fit and stability of alternative measures of service quality
MR Stafford, V Prybutok, BP Wells, L Kappelman
Journal of Applied Business Research (JABR) 15 (2), 13-30, 1999
571999
The effect of demographic variables on perceived claims service quality
MR Stafford, BP Wells
Journal of Insurance Issues, 163-182, 1996
301996
Demutualizations and free cash flow
CS Cole, MJ McNamara, BP Wells
Journal of Insurance Issues, 37-56, 1995
221995
Insurance education efforts and insurer service quality
BP Wells, MR Stafford
Journal of Insurance Regulation 15 (4), 540, 1997
171997
Improving perceptions of the insurance industry: The influence of insurance professionals
JB Karl, B Wells
Risk Management and Insurance Review 19 (1), 147-166, 2016
112016
The effect of insurance education on consumer attitudes: A study of the property and casualty industry
B Wells, K Epermanis, JP Gibson
Journal of Financial Education, 47-65, 2015
102015
Claims adjudication in the personal automobile insurance residual market
MJ Browne, BP Wells
Journal of Risk and Insurance, 275-290, 1999
101999
Life insurers, junk bonds and guaranteed investment contracts
L Cox, K Gaver, B Wells
Working Paper, 1996
71996
Recovering from poor hiring decisions: A case in direct sales
B Wells
Small Business Institute Journal 9 (1), 66-86, 2013
62013
Marijuana legalization: Implications for property/casualty insurance
B Wells
The Journal of Insurance ISSUES, 77-92, 2014
42014
Risky asset substitution in the insurance industry: an historical example
B Wells, K Epermanis, LA Cox, M McShane
Journal of Insurance Regulation 27 (3), 2009
42009
A Grading System for Evaluating Internet Life Insurance Needs Calculators.
SW Adelman, MS Dorfman, B Wells
Financial Services Review 12 (3), 2003
32003
Getting SLAPPed: A 21st century business risk
B Wells, CG Marzen
Available at SSRN 2626178, 2015
12015
Asset-liability management problems in the life insurance industry: Lessons from the Past
MK McShane, B Wells, K Epermanis, LA Cox
Journal of Insurance Regulation, forthcoming, 2009
12009
Does the legalisation of cannabis for medicinal use impact private health insurer prescription drug expenditures?
AC Cook, ET Sirmans, B Wells
The Geneva Papers on Risk and Insurance-Issues and Practice 49 (1), 212-226, 2024
2024
The Conflict and Burden of Insurer Appointments for Brokers and the Need for Regulatory Reform
H Weston, BP Wells, C Schwarzbach
Journal of Insurance Regulation 41, 1, 2022
2022
Cassandra Cole and Kathleen McCullough Co-Editors
H Weston, BP Wells, AAI CPCU
2020
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Artiklar 1–20