| A cost/benefit approach to understanding service loyalty M Lee, LF Cunningham Journal of services Marketing 15 (2), 113-130, 2001 | 1036 | 2001 |
| Perceived risk and the consumer buying process: internet airline reservations LF Cunningham, JH Gerlach, MD Harper, CE Young International journal of service industry management 16 (4), 357-372, 2005 | 456 | 2005 |
| Cross-cultural perspectives of service quality and risk in air transportation LF Cunningham, CE Young, M Lee Journal of Air Transportation 7 (1), 2002 | 175 | 2002 |
| Perceived risk and e-banking services: An analysis from the perspective of the consumer LF Cunningham, J Gerlach, MD Harper Journal of Financial services marketing 10, 165-178, 2005 | 174 | 2005 |
| Assessing service quality as an effective management tool: The case of the airline industry C Young, L Cunningham, M Lee Journal of Marketing Theory and Practice 2 (2), 76-97, 1994 | 147 | 1994 |
| A comparison of consumer views of traditional services and self‐service technologies LF Cunningham, CE Young, J Gerlach Journal of Services Marketing 23 (1), 11-23, 2009 | 112 | 2009 |
| Consumer views of self-service technologies LF Cunningham, CE Young, JH Gerlach The Service Industries Journal 28 (6), 719-732, 2008 | 106 | 2008 |
| Methodological triangulation in measuring public transportation service quality L Cunningham, C Young, M Lee Transportation Journal, 35-47, 2000 | 101 | 2000 |
| Perceptions of airline service quality: pre and post 9/11 LF Cunningham, CE Young, M Lee Public Works Management & Policy 9 (1), 10-25, 2004 | 86 | 2004 |
| Assessing perceived risk of consumers in Internet airline reservations services. LF Cunningham, J Gerlach, MD Harper Journal of Air Transportation 9 (1), 2004 | 85 | 2004 |
| Consumer views of service classifications in the USA and France LF Cunningham, CE Young, W Ulaga, M Lee Journal of Services Marketing 18 (6), 421-432, 2004 | 77 | 2004 |
| Bridging past and present entrepreneurial marketing research: A co-citation and bibliographic coupling analysis F Most, FJ Conejo, LF Cunningham Journal of Research in Marketing and Entrepreneurship 20 (2), 229-251, 2018 | 71 | 2018 |
| Customer perceptions of service dimensions: cross‐cultural analysis and perspective LF Cunningham, CE Young, M Lee, W Ulaga International Marketing Review 23 (2), 192-210, 2006 | 58 | 2006 |
| Customer loyalty in the airline industry M Lee, LF Cunningham Transportation Quarterly 50 (2), 1996 | 55 | 1996 |
| Columbium (niobium) and tantalum LD Cunningham Minerals yearbook 1, 2003 | 48 | 2003 |
| A customer-based taxonomy of services: implications for service marketers LF Cunningham, CE Young, M Lee Advances in services marketing and management 6, 189-202, 1997 | 37 | 1997 |
| US small community air service subsidies: essential or superfluous? LF Cunningham, EW Eckard Journal of Transport Economics and Policy, 255-277, 1987 | 33 | 1987 |
| Developing customer-based measures of overall transportation service quality in Colorado: Quantitative and qualitative approaches LF Cunningham, CE Young, M Lee Journal of Public Transportation 1 (4), 1-21, 1996 | 25 | 1996 |
| Customer perceptions of service dimensions: American and Asian perspectives LF Cunningham, CE Young, M Lee The Service Industries Journal 25 (1), 43-59, 2005 | 22 | 2005 |
| Revisiting the Brand Luxury Index: new empirical evidence and future directions FJ Conejo, LF Cunningham, CE Young Journal of Brand Management, 1-15, 2020 | 14 | 2020 |
Clifford E. YoungProfessor Emeritus, University of Colorado DenverVerified email at ucdenver.edu
