Role of the human talent in total quality management–performance relationship: an investigation in the transport sector A Pantouvakis, M Karakasnaki Total Quality Management & Business Excellence 28 (9-10), 959-973, 2017 | 78 | 2017 |
The human talent and its role in ISM Code effectiveness and competitiveness in the shipping industry A Pantouvakis, M Karakasnaki Maritime Policy & Management 45 (5), 649-664, 2018 | 34 | 2018 |
ISM Code implementation: an investigation of safety issues in the shipping industry M Karakasnaki, P Vlachopoulos, A Pantouvakis, N Bouranta WMU Journal of Maritime Affairs 17, 461-474, 2018 | 31 | 2018 |
An empirical assessment of ISM Code effectiveness on performance: the role of ISO certification A Pantouvakis, M Karakasnaki Maritime Policy & Management 43 (7), 874-886, 2016 | 30 | 2016 |
Exploring the links between talent philosophies and talent management in service organizations A Pantouvakis, M Karakasnaki Industrial and commercial training 51 (4), 277-286, 2019 | 25 | 2019 |
The interrelationships among organizational culture and service quality under different levels of competitive intensity: An application in the shipping industry M Karakasnaki, E Psomas, N Bouranta International Journal of Quality and Service Sciences 11 (2), 217-234, 2019 | 25 | 2019 |
The role of agility and organisational learning culture in forming long lasting relations in shipping A Pantouvakis, M Karakasnaki International Journal of Shipping and Transport Logistics 10 (2), 160-180, 2018 | 20 | 2018 |
Examining the impact of market orientation on service quality in shipping companies: the role of risk propensity A Pantouvakis, M Karakasnaki International Journal of Quality and Service Sciences 13 (1), 106-122, 2021 | 6 | 2021 |
The impact of quality management system (ISO standards, ISM Code, TQM) on the management and performance of shipping companies M Karakasnaki PQDT-Global, 2016 | 4 | 2016 |
Determinants and stressors of seafarers’ job satisfaction: evidence from a global survey I Vlachos, A Pantouvakis, M Karakasnaki Maritime Policy & Management 51 (2), 283-303, 2024 | 3 | 2024 |
Maritime social sustainability: Conceptualization and scale development M Karakasnaki, A Pantouvakis, I Vlachos Transportation Research Part D: Transport and Environment 121, 103804, 2023 | 3 | 2023 |
Soft TQM for competitive advantage in the transportation sector: investigating green human resource management and stakeholder integration M Karakasnaki, A Gerou The TQM Journal, 2024 | | 2024 |
The moderating role of risk propensity in the market orientation–performance relationship: Evidence from the shipping sector A Pantouvakis, C Patsiouras, M Karakasnaki 4 th International Conference on Contemporary Marketing Issues ICCMI June 22 …, 2016 | | 2016 |
Exploring Resident Versus Visiting Nationalities’ Perceptions on Airport Service Quality A Pantouvakis, M Karakasnaki, MF Renzi Rediscovering the Essentiality of Marketing: Proceedings of the 2015 Academy …, 2016 | | 2016 |