Jorge Grenha Teixeira
Jorge Grenha Teixeira
Assistant Professor at University of Porto (FEUP)
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Cited by
Cited by
Customer experience modeling: from customer experience to service design
J Teixeira, L Patrício, NJ Nunes, L Nóbrega, RP Fisk, L Constantine
Journal of Service management, 2012
The MINDS method: integrating management and interaction design perspectives for service design
J Grenha Teixeira, L Patrício, KH Huang, RP Fisk, L Nóbrega, ...
Journal of Service Research 20 (3), 240-258, 2017
Service design for value networks: enabling value cocreation interactions in healthcare
L Patrício, NF de Pinho, JG Teixeira, RP Fisk
Service Science 10 (1), 76-97, 2018
Leveraging service design as a multidisciplinary approach to service innovation
MP Joly, JG Teixeira, L Patrício, D Sangiorgi
Journal of Service Management, 2019
Advancing service design research with design science research
JG Teixeira, L Patrício, T Tuunanen
Journal of Service Management, 2019
A service design approach to healthcare innovation: from decision-making to sense-making and institutional change
L Patrício, JG Teixeira, J Vink
AMS Review 9 (1), 115-120, 2019
An exploratory study on the emergency remote education experience of higher education students and teachers during the COVID‐19 pandemic
G Oliveira, J Grenha Teixeira, A Torres, C Morais
British Journal of Educational Technology, 2021
Customer experience modeling: designing interactions for service systems
J Teixeira, L Patrício, N Nunes, L Nóbrega
Human-Computer Interaction–INTERACT 2011, 136-143, 2011
Bringing Service Design to the Development of Health Information Systems: The Case of the Portuguese National Electronic Health Record
J Grenha Teixeira, NF Pinho, L Patrício
International Journal of Medical Informatics 132 (December), 2019
Understanding FinTech ecosystem evolution through service innovation and socio-technical system perspective
P Castro, JP Rodrigues, JG Teixeira
International Conference on Exploring Services Science, 187-201, 2020
Understanding the customer experience with smart services
L Gonçalves, L Patrício, JG Teixeira, NV Wuenderlich
Journal of Service Management, 2020
Bringing design science research to service design
JG Teixeira, L Patrício, T Tuunanen
International Conference on Exploring Service Science, 373-384, 2018
Service designers, unite! Identifying shared concerns among multidisciplinary perspectives on service design
MP Joly, JG Teixeira, L Patrício, D Sangiorgi
Service Design Proof of Concept, Proceedings of the ServDes. 2018 Conference, 2018
Understanding the customer experience for service design
JDG Teixeira
Universidade do Porto, 2012
Understanding the impact of artificial intelligence on services
P Ferreira, JG Teixeira, LF Teixeira
International Conference on Exploring Services Science, 202-213, 2020
Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service
JG Teixeira, L Patrício, KH Huang, L Nóbrega, L Constantine, RP Fisk
2013 Fifth International Conference on Service Science and Innovation, 170-173, 2013
Designing Services with Model-based Methods
J Teixeira, L Patrício, L Nóbrega, L Constantine, RP Fisk
proceedings of the 19th International Product Development Management Conference, 2012
Designing sustainable services with the ECO-Service design method: Bridging user experience with environmental performance
J Sierra-Pérez, JG Teixeira, C Romero-Piqueras, L Patrício
Journal of Cleaner Production 305, 127228, 2021
Identifying and systematizing Service Design multidisciplinary contributions
MP Joly, L Patrício, J Teixeira, D Sangiorgi
QUIS15-15th International Research Symposium on Service Excellence in …, 2017
Identifying and systematizing multidisciplinary contributions to Service Design
MP Joly, JG Teixeira, L Patrício, D Sangiorgi
Proceedings of the QUIS15 International Research Symposium on Service …, 2017
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