| Close encounters of the digital kind: A research agenda for the digitalization of public services I Lindgren, CØ Madsen, S Hofmann, U Melin Government information quarterly 36 (3), 427-436, 2019 | 528 | 2019 |
| Electronic services in the public sector: A conceptual framework I Lindgren, G Jansson Government Information Quarterly 30 (2), 163-172, 2013 | 377 | 2013 |
| Public e-services for agency efficiency and citizen benefit—Findings from a stakeholder centered analysis K Axelsson, U Melin, I Lindgren Government information quarterly 30 (1), 10-22, 2013 | 215 | 2013 |
| Exploring the importance of citizen participation and involvement in e‐government projects: Practice, incentives, and organization K Axelsson, U Melin, I Lindgren Transforming Government: People, Process and Policy 4 (4), 299-321, 2010 | 199 | 2010 |
| Digital government transformation: a case illustrating public e-service development as part of public sector transformation I Lindgren, AF van Veenstra Proceedings of the 19th Annual International Conference on Digital …, 2018 | 150 | 2018 |
| The accidental caseworker–How digital self-service influences citizens' administrative burden CØ Madsen, I Lindgren, U Melin Government Information Quarterly 39 (1), 101653, 2022 | 83 | 2022 |
| Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks D Toll, I Lindgren, U Melin, CØ Madsen Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019 …, 2019 | 44 | 2019 |
| Emerging forms of inter-organizational and cross-sector collaborations in e-government initiatives: Implications for participative development of information systems S Pilemalm, I Lindgren, E Ramsell Transforming Government: People, Process and Policy 10 (4), 605-636, 2016 | 44 | 2016 |
| What is e-government? Introducing a work system framework for understanding e-government I Lindgren, U Melin, Ø Sæbø Association for Information Systems (AIS), 2021 | 41 | 2021 |
| Values, benefits, considerations and risks of AI in government: A study of AI policies in Sweden D Toll, I Lindgren, U Melin, CØ Madsen JeDEM-EJournal of EDemocracy and Open Government 12 (1), 40-60, 2020 | 41 | 2020 |
| Automation as a driver of digital transformation in local government: Exploring stakeholder views on an automation initiative in a Swedish municipality I Lindgren, D Toll, U Melin DG. O2021: The 22nd Annual International Conference on Digital Government …, 2021 | 39 | 2021 |
| Public e-Service Stakeholders: A study on who matters for public e-service development and implementation I Lindgren Linköping University Electronic Press, 2013 | 33 | 2013 |
| Exploring the use of robotic process automation in local government I Lindgren EGOV-CeDEM-ePart 2020 Virtual, Linköping 31 August 2020 through 2 September …, 2020 | 31 | 2020 |
| Time to refuel the conceptual discussion on public e-services–revisiting how e-services are manifested in practice I Lindgren, U Melin Electronic Government: 16th IFIP WG 8.5 International Conference, EGOV 2017 …, 2017 | 31 | 2017 |
| Who are the users of digital public services? A critical reflection on differences in the treatment of citizens as ‘users’ in e-government research B Distel, I Lindgren Electronic Participation: 11th IFIP WG 8.5 International Conference, ePart …, 2019 | 27 | 2019 |
| Exploring User Participation Practice in Public E‑Service Development–Why, How and in Whose Interest? J Holgersson, U Melin, I Lindgren, K Axelsson Electronic Journal of e-Government 16 (1), pp72‑86-pp72‑86, 2018 | 26 | 2018 |
| Electronic government HJ Scholl, M Janssen, MA Wimmer, CE Moe, LS Flak Advances of Management Information Systems 17 (11), 2010 | 26 | 2010 |
| A matter of perspective: Conceptualizing the role of citizens in E-government based on value positions B Distel, I Lindgren Government Information Quarterly 40 (4), 101837, 2023 | 23 | 2023 |
| Not another new wine in the same old bottles–Motivators and innovation in local government e-service development J Holgersson, I Lindgren, U Melin, K Axelsson | 23 | 2017 |
| Developing public e-services for several stakeholders-A multifaceted view of the needs for an e-service K Axelsson, U Melin, I Lindgren | 23 | 2009 |
Ulf MelinFull Professor of Information Systems, Linköping University, SwedenVerified email at liu.se
