Stephen J. Frenkel
Stephen J. Frenkel
Verifierad e-postadress på unsw.edu.au
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Human resource management in the service sector
M Korczynski
Basingstoke: Palgrave, 2002
7812002
On the front line: Organization of work in the information economy
S Frenkel, M Korczynski, KA Shire, M Tam
Cornell University Press, 1999
7291999
Shop stewards in action: The organization of workplace conflict and accommodation
E Batstone, I Boraston, S Frenkel
Wiley-Blackwell, 1977
4811977
Beyond bureaucracy? Work organization in call centres
SJ Frenkel, M Tam, M Korczynski, K Shire
International Journal of Human Resource Management 9 (6), 957-979, 1998
4731998
Organizational and occupational commitment: Knowledge workers in large corporations
TY May, M Korczynski, SJ Frenkel
Journal of management Studies 39 (6), 775-801, 2002
3572002
When do customer contact employees satisfy customers?
A Sergeant, S Frenkel
Journal of Service Research 3 (1), 18-34, 2000
2962000
Globalization, athletic footwear commodity chains and employment relations in China
SJ Frenkel
Organization studies 22 (4), 531-562, 2001
2522001
Relationships between emotional labor, job performance, and turnover
RE Goodwin, M Groth, SJ Frenkel
Journal of Vocational Behavior 79 (2), 538-548, 2011
2432011
Compliance, Collaboration, and Codes of Labor Practice: The ADIDAS Connection
SJ Frenkel, D Scott
California Management Review 45 (1), 29-49, 2002
2432002
Re-constituting work: Trends towards knowledge work and info-normative control
S Frenkel, M Korczynski, L Donoghue, K Shire
Work, Employment and Society 9 (4), 773-796, 1995
2401995
Service work in consumer capitalism: customers, control and contradictions
M Korczynski, K Shire, S Frenkel, M Tam
Work, Employment and Society 14 (4), 669-687, 2000
2382000
The social organization of strikes
E Batstone, I Boraston, S Frenkel
B. Blackwell, 1978
2161978
How leader–member exchange, work engagement and HRM consistency explain Chinese luxury hotel employees’ job performance
X Li, K Sanders, S Frenkel
International Journal of Hospitality Management 31 (4), 1059-1066, 2012
1812012
Strategic HRM as process: How HR system and organizational climate strength influence Chinese employee attitudes
X Li, SJ Frenkel, K Sanders
The International Journal of Human Resource Management 22 (9), 1825-1842, 2011
1552011
Globalization and industrial relations in East Asia: a three‐country comparison
SJ Frenkel, D Peetz
Industrial Relations: A Journal of Economy and Society 37 (3), 282-310, 1998
1531998
Logics of action, globalization, and changing employment relations in China, India, Malaysia, and the Philippines
S Frenkel, S Kuruvilla
ILR Review 55 (3), 387-412, 2002
1482002
Organized labor in the Asia-Pacific region: A comparative study of trade unionism in nine countries
S Frenkel
Cornell University Press, 1993
1411993
Managing people in China: Perceptions of expatriate managers
A Sergeant, S Frenkel
Journal of World Business 33 (1), 17-34, 1998
1151998
Morale and workplace performance
DL Weakliem, SJ Frenkel
Work and occupations 33 (3), 335-361, 2006
932006
Work design variation and outcomes in call centers: Strategic choice and institutional explanations
D Holman, S Frenkel, O Sørensen, S Wood
ILR Review 62 (4), 510-532, 2009
902009
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Artiklar 1–20