| Service improvement by business process management using customer complaints in financial service industry CU Pyon, JY Woo, SC Park Expert Systems with Applications 38 (4), 3267-3279, 2011 | 152 | 2011 |
| Decision support system for service quality management using customer knowledge in public service organization CU Pyon, MJ Lee, SC Park Expert Systems with applications 36 (4), 8227-8238, 2009 | 75 | 2009 |
| Finding research trend of convergence technology based on Korean R&D network JH Jin, SC Park, CU Pyon Expert Systems with Applications 38 (12), 15159-15171, 2011 | 49 | 2011 |
| Intelligent service quality management system based on analysis and forecast of VOC CU Pyon, JY Woo, SC Park Expert Systems with Applications 37 (2), 1056-1064, 2010 | 23 | 2010 |
| Experimental validation of an optimal operating window in the Bunsen reaction section of the iodine–sulfur cycle HJ Yoon, HC No, JI Lee, JY Choi, CU Pyon International Journal of Hydrogen Energy 40 (45), 15792-15800, 2015 | 14 | 2015 |
| Customer information visualization via customer map JY Woo, SM Bae, CU Pyon, SC Park International Conference on Database Systems for Advanced Applications, 840-850, 2005 | 2 | 2005 |
| Epidemic Modeling of Sentiment Diffusion on Web Forums M Choi, CU Pyon, J Woo Advanced Science Letters 23 (10), 10477-10480, 2017 | 1 | 2017 |
| Strategic exploring of emerging services by visualization of technology-service association for technology-based service providers CU Pyon, SC Park Expert Systems with Applications 37 (6), 4301-4312, 2010 | 1 | 2010 |
| The framework of web-based voice of the customers management for business process management in service industry CU Pyon, SM Bae, JY Woo, SC Park International Conference on Electronic Commerce and Web Technologies, 168-177, 2005 | 1 | 2005 |
| Passive high-pressure safety injection of hybrid-safety injection tank HJ Yoon, BG Kim, HG Kang, CU Pyon | 1* | |
| Visual mining for customer targeting JY Woo, SM Bae, CU Pyon, MS Choi, SC Park Asia-Pacific Web Conference, 983-990, 2005 | | 2005 |
| Business Process/Strategic Issues and Knowledge Discovery-The Framework of Web-Based Voice of the Customers Management for Business Process Management in Service Industry CU Pyon, SM Bae, JY Woo, SC Park Lecture Notes in Computer Science 3590, 168-177, 2005 | | 2005 |
| Data Modeling and Management Framework for Voice of Customer in Financial Industry CU Pyon, GH Hong, SM Bae, SC Park ICSSSM'04 国际会议论文集 (Ⅰ), 2004 | | 2004 |
