| Gaining and leveraging customer-based competitive intelligence: the pivotal role of social capital and salesperson adaptive selling skills DE Hughes, J Le Bon, A Rapp Journal of the Academy of marketing Science 41 (1), 91-110, 2013 | 238 | 2013 |
| The impact of individual and managerial factors on salespeople's contribution to marketing intelligence activities J Le Bon, D Merunka International Journal of Research in Marketing 23 (4), 395-408, 2006 | 130 | 2006 |
| The marketing–sales interface at the interface: Creating market-based capabilities through organizational synergy DE Hughes, J Le Bon, A Malshe Journal of Personal Selling & Sales Management 32 (1), 57-72, 2012 | 113 | 2012 |
| The dilemma of outsourced customer service and care: research propositions from a transaction cost perspective J Le Bon, DE Hughes Industrial Marketing Management 38 (4), 404-410, 2009 | 51 | 2009 |
| Sales Management, Education, and Scholarship Across Cultures: Early Findings from a Global Study and an Agenda for Future Research AR Dugan R., Rangarajan D., Bolander W., Bolman Pullins E., Davis L., Deeter ... Journal of Personal Selling and Sales Management 40 (3), 198-212, 2020 | 17 | 2020 |
| Capital de marque et Internet: les nouveaux enjeux de l'e-communication de l'insatisfaction des clients J Le Bon Revue française de gestion, 187-201, 2003 | 12 | 2003 |
| Contribution des vendeurs à l'intelligence économique: un modèle explicatif de l'effort envers la veille marketing et commerciale J Le Bon Paris 9, 1998 | 12 | 1998 |
| Key Account Management: Strategies to Leverage Information, Technology, and Relationships to Deliver Value to Large Customers J Le Bon, C Herman Business Expert Press, 2015 | 11 | 2015 |
| La Force de Vente et les Activités d’Intelligence Economique J Le Bon Revue Francaise de Gestion 163 (4), 15-30, 2006 | 11 | 2006 |
| Best Practices for Inside Sales Professionals: An Historical Analysis A Ohiomah, M Benyoucef, P Andreev, C Kuziemsky, D Hood, J Le Bon Academy of Marketing Science Annual Conference, 449-461, 2018 | 6 | 2018 |
| Competitive intelligence and the sales force: how to gain market leadership through competitive intelligence J Le Bon Business Expert Press, 2013 | 5 | 2013 |
| Appraising, Predicting, and Preventing Business Customer Dissatisfaction and Disloyalty: Highlights and Impacts of a Marketing and Accounting Initiative J Le Bon AMA Winter Educators' Conference Proceedings 20, 164-165, 2009 | 4 | 2009 |
| Competing with competitive intelligence: when salespeople’s customer-based information impacts firm performance J Le Bon, A Rapp, DE Hughes Marketing Theory and Applications 97, 2012 | 2 | 2012 |
| De l'intelligence économique à la veille marketing et commerciale(vers une nécessaire mise au point conceptuelle et théorique) J Le Bon | 2 | 2000 |
| Social Listening: Adapting Customer and Competitive Intelligence to the Digital Era E Mehl, J Le Bon Academy of Marketing Science Annual Conference, 243-244, 2019 | 1* | 2019 |
| Training and Qualification: Developing a Competency Model to Assess Sales Leaders’ Equity J Le Bon Handbook of Human Resources Management, 225-240, 2016 | 1 | 2016 |
| Measuring the competitive intelligence attitude of salespeople: Validation of the CIA salesperson scale J Le Bon, D Merunka American Marketing Association. Conference Proceedings 10, 305, 1999 | 1 | 1999 |
| Explaining and managing salespeople's effort towards competitive intelligence: Evidences from the CIA salesperson scale J Le Bon, D Merunka American Marketing Association. Conference Proceedings 10, 56, 1999 | 1 | 1999 |
| Perspectives on International Collaboration in Sales Research: Introduction to the Special Issue WJ Dixon A., Le Bon J. Journal of Personal Selling and Sales Management 39 (4), 317-318, 2019 | | 2019 |
| The Customer Compromise and ComproScore: Toward a New Concept and Metric to Assess Customer Satisfaction, Buying Process, and Loyalty: An Abstract J Le Bon Academy of Marketing Science World Marketing Congress, 393-394, 2018 | | 2018 |
Douglas E. HughesProfessor of Marketing, University of South FloridaVerified email at usf.edu
