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Sandy C Chen
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Cited by
Year
Interpreting dimensions of consumer trust in e-commerce
SC Chen, GS Dhillon
Information technology and management 4, 303-318, 2003
10412003
Identifying significant factors influencing consumer trust in an online travel site
C Chen
Information Technology & Tourism 8 (3-4), 197-214, 2006
3722006
Age and cohort effects: The American senior tourism market
SC Chen, S Shoemaker
Annals of Tourism Research 48, 58-75, 2014
2572014
Residents’ perceptions of the impact of major annual tourism events in Macao: Cluster analysis
SC Chen
Journal of Convention & Event Tourism 12 (2), 106-128, 2011
1942011
Entrepreneurial motives and characteristics: An analysis of small restaurant owners
SC Chen, JA Elston
International Journal of Hospitality Management 35, 294-305, 2013
1462013
Impact of specific investments, governance mechanisms and behaviors on the performance of cooperative innovation projects
AH Wu, Z Wang, S Chen
International Journal of Project Management, 2017
1292017
Predicting resident intentions to support community tourism: Toward an integration of two theories
S Chen, C Raab
Journal of Hospitality Marketing & Management 21 (3), 270-294, 2012
962012
Construction and validation of the customer participation scale
SC Chen, C Raab
Journal of Hospitality & Tourism Research 41 (2), 131-153, 2017
952017
Antecedents of mandatory customer participation in service encounters: An empirical study
SC Chen, S Raab, Carola, and Tanford
International Journal of Hospitality Management 46 (http://authors.elsevier …, 2015
892015
The role of informal capital on new venture formation and growth in China
A Elston, J. A., Chen, S., and Weidinger
Small Business Economics, DOI: 10.1007/s11187-015-9674-9, 2016
85*2016
An Investigation of the Demographic, Psychological, Psychographic, and Behavioral Characteristics of Chinese Senior Leisure Travelers: 研究中国年长休闲旅客的人口、 心理变数和行 …
SC Chen, M Gassner
Journal of China Tourism Research 8 (2), 123-145, 2012
412012
Segmenting customers by participation: An innovative path to service excellence
S Chen, C Raab, S Tanford
International Journal of Contemporary Hospitality Management, 2017
332017
Effective communication strategies of sustainable hospitality: A qualitative exploration
L Shen, J Qian, SC Chen
Sustainability 12 (17), 6920, 2020
292020
Measuring resident reactions to community tourism development: A pilot study of a new conceptual framework
SC Chen, C Raab
282009
Rising Chinese overseas travel market and potential for the United States
C Chen
Change (over previous year) 1994, 1995-1996, 1999
251999
Segmenting slot machine players: a factor‐cluster analysis
SC Chen, S Shoemaker, DMV Zemke
International Journal of Contemporary Hospitality Management 25 (1), 23-48, 2013
212013
An investigation of significant factors affecting consumer trust in e-commerce
C Chen
University of Nevada, Las Vegas, 2003
162003
An exploratory study of determinant factors for the success of Chinese quick service restaurant chains
SC Chen, JT Bowen
Quick Service Restaurants, Franchising, and Multi-Unit Chain Management, 239, 2002
16*2002
The Characteristics and Travel Behaviors of Senior Leisure Travelers: A Cross-Cultural Comparison Between China and the US
SC Chen
Tourism Review International 16 (3-4), 3-4, 2012
82012
Minimizing dissonance when hosting Mainland Chinese tourists: A model of understanding their role-clarity and self-efficacy in service delivery
SC Chen
62011
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Articles 1–20