Kati Suomi
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Antecedents and consequences of destination brand love - A case study from Finnish Lapland
K Aro, K Suomi, S Saraniemi
Tourism Management, Vol. 67, 71-81, 2018
482018
Reputation attributes in retailing services: managerial perspective
R Järvinen, K Suomi
Managing Service Quality: An International Journal (Renamed to: Journal of …, 2011
46*2011
Focusing on dilemmas challenging reputation management in higher education
K Suomi, P Kuoppakangas, U Hytti, C Hampden-Turner, J Kangaslahti
International Journal of Educational Management, 2014
312014
Tracing reputation risks in retailing and higher-education services
K Suomi, R Järvinen
Journal of Retailing and Consumer Services 20 (2), 207-217, 2013
312013
Exploring the dimensions of brand reputation in higher education–a case study of a Finnish master’s degree programme
K Suomi
Journal of Higher Education Policy and Management 36 (6), 646-660, 2014
262014
Managing brand identity and reputation - A case study from Finnish higher education
K Suomi
Turku School of Economics, Series A-3:2015 http://www.utupub.fi/handle/10024 …, 2015
202015
The tension between a distinct brand identity and harmonisation–Findings from Finnish higher education
K Suomi, A Lemmetyinen, F Go
Place Branding and Public Diplomacy 9 (3), 202-215, 2013
202013
Challenges in delivering brand promise – focusing on municipal healthcare organisations
U Hytti, P Kuoppakangas, K Suomi, C Chapleo, M Giovanardi
International Journal of Public Sector Management 28 (3), 2015
182015
Creating a stir: the role of word of mouth in reputation management in the context of festivals
M Luonila, K Suomi, M Johansson
Scandinavian Journal of Hospitality and Tourism 16 (4), 461-483, 2016
132016
Ironic festival brand co-creation
K Suomi, M Luonila, J Tähtinen
Journal of Business Research 106, 211-220, 2020
62020
Reputation and Legitimacy: A Comparative View of Three Municipal Enterprises in Finland
P Kuoppakangas, K Suomi, K Horton
International Journal of Public and Private Healthcare Management and …, 2013
62013
Unravelling mechanisms of value co-creation in festivals
M Luonila, K Suomi, T Lepistö
Event Management, 23, 41–60, 2019
52019
Revisiting “the shotgun wedding of industry and academia”—empirical evidence from Finland
K Suomi, P Kuoppakangas, J Stenvall, E Pekkola, J Kivistö
International Review on Public and Nonprofit Marketing 16 (1), 81-102, 2019
42019
Branding higher education: an exploration of the role of internal branding on middle management in a university rebrand
P Clark, C Chapleo, K Suomi
Tertiary Education and Management, 2019
22019
Employee engagement and internal branding: Two sides of the same coin?
K Suomi, S Saraniemi, M Vähätalo, TJ Kallio, T Tevameri
Corporate Reputation Review (iFirst version), https://link.springer.com …, 2019
12019
Dilemmas in Re-branding a University “Maybe People Just Don’t Like Change”: Linking Meaningfulness and Mutuality into the Reconciliation
P Kuoppakangas, K Suomi, P Clark, C Chapleo, J Stenvall
Corporate Reputation Review, https://doi.org/10.1057/s41299-019-00080-2, 2019
12019
Theoretical, practical and hybrid ex-academics: Career transfer stories
P Kuoppakangas, K Suomi, E Pekkola, J Kivistö, TJ Kallio, J Stenvall
European Educational Research Journal, https://doi.org/10.1177 …, 2020
2020
Revisiting the five problems of public sector organisations and reputation management— the perspective of higher education practitioners and ex-academics
P Kuoppakangas, K Suomi, J Stenvall, E Pekkola, J Kivistö, T Kallio
International Review on Public and Nonprofit Marketing 16 (2-4), 147-171, 2019
2019
European consumer complaint behaviour in the financial sector
K Suomi, R Järvinen
Journal of Research for Consumers 33, 38-82, 2018
2018
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Artiklar 1–19