Jörg Pareigis
Jörg Pareigis
CTF-Service Research Center, Karlstad University, Karlstad, Sweden
Verifierad e-postadress på kau.se - Startsida
TitelCiteras avÅr
Measuring service experience: Applying the satisfaction with travel scale in public transport
LE Olsson, M Friman, J Pareigis, B Edvardsson
Journal of Retailing and Consumer Services 19 (4), 413–418, 2012
862012
Exploring the role of the service environment in forming customer's service experience
J Pareigis, B Edvardsson, B Enquist
International Journal of Quality and Service Sciences 3 (1), 110-124, 2011
732011
Exploring internal mechanisms forming customer servicescape experiences
J Pareigis, P Echeverri, B Edvardsson
Journal of Service Management 23 (5), 677-695, 2012
622012
Sustaining Sweden’s competitive position: lean lifelong learning
R Isaksson, R Garvare, M Johnson, C Kuttainen, J Pareigis
Measuring Business Excellence 19 (1), 92-102, 2015
162015
Customer experiences of resource integration: Reframing servicescapes using scripts and practices
J Pareigis
Karlstads universitet, 2012
13*2012
The relationship between office type and job satisfaction: Testing a multiple mediation model through ease of interaction and well-being
T Otterbring, J Pareigis, E Wästlund, A Makrygiannis, A Lindstrom
Scandinavian Journal of Work, Environment and Health 44 (3), 330-334, 2018
92018
Influencing car buying decisions from an environmental perspective-a conceptual framework based on real option analysis
N Kruger, J Pareigis
European Transport Conference, 2009
22009
A holistic view of value generation process in a SSBI environment: a service dominant logic perspective
I Bani-Hani, J Pareigis, O Tona, S Carlsson
Journal of Decision Systems 27 (sup1), 46-55, 2018
2018
Sustaining Sweden’s competitive position: lean lifelong learning
A Neely, R Edgeman, J Eskildsen, R Isaksson, R Garvare, M Johnson, ...
Measuring Business Excellence, 2015
2015
The Service Environment – From Impacting the Customer to Facilitating the Customer Experience
J Pareigis
Customer Experience Management: Enhancing Experience and Value through …, 2014
2014
Customer scripts and practices in public transport and their role for the customer experience
J Pareigis
Första nationella konferensen i Transportforskning, Stockholm, Sverige, 18 …, 2012
2012
Interactions with servicescapes: A script-theoretical study of resource integration
J Pareigis
Marketing Theory, 2012
2012
Measuring the service experience as context specific well-being
J Pareigis, M Friman, LE Olsson
QUIS12, June 2-5 2011, Cornell university, Ithaca, New York, USA, 2011
2011
The role and design of the service environment in creating favourable customer experiences
J Pareigis, B Edvardsson, B Enquist
11th QMOD Conference. Quality Management and Organizational Development …, 2008
2008
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Artiklar 1–14