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Sara Orthaber
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“Talk to the hand”. Complaints to a public transport company
S Orthaber, R Márquez-Reiter
Journal of Pragmatics 43 (15), 3860-3876, 2011
692011
Aggressive humour as a means of voicing customer dissatisfaction and creating in-group identity
S Orthaber
Journal of Pragmatics 152, 160-171, 2019
252019
Exploring the moral compass: Denunciations in a Facebook carpool group
RM Reiter, S Orthaber
Internet Pragmatics 1 (2), 241-270, 2018
202018
Disattending Customer Dissatisfaction on Facebook: A Case Study of a Slovenian Public Transport Company
RMRSOD Kádár
In E. Christopher (Ed.), International Management and Intercultural …, 2015
20*2015
When routine calls for information become interpersonally sensitive
S Orthaber, R Márquez Reiter
Pragmatics and Society 7 (4), 638-663, 2016
172016
'Thanks for nothing' - Impoliteness in service calls
S Orthaber, R Márquez-Reiter
Exploring (Im)politeness in Specialized and General Corpora Converging …, 2015
122015
Machine Translated Atwood: Utopia or Dystopia?
T Mohar, S Orthaber, T Onič
ELOPE: English Language Overseas Perspectives and Enquiries 17 (1), 125-141, 2020
72020
The role of trust in the food supply chain
V Pejic, I Gorenak, S Orthaber
Business Logistics in Modern Management 13, 33-39, 2013
72013
‘Thank you in advance’: Slovenian Request Emails and Responses
S Orthaber
Scripta Manent 11 (2), 54-75, 2017
62017
Detecting and preventing plagiarism in a foreign language e-learning course
S Orthaber
International Journal of Advanced Corporate Learning (iJAC) 2 (2), 20-24, 2009
62009
(Im) politeness at a Slovenian call centre
S Orthaber
PQDT-Global, 2017
52017
'Silence is not always golden': Withholding a response in customer service interactions.
S Orthaber
Sociolinguistic Studies 16, 2022
42022
Cross-cultural comparison of online job advertisements
I Gorenak, S Mlaker Kač, S Orthaber
Logistics & Sustainable Transport, 2010
42010
“I’m your guy”: Self-promoting behaviour in a Slovenian translators’ forum
S Orthaber, RM Reiter
Self-Praise Across Cultures and Contexts, 17-40, 2022
12022
Anglizismen im berufsbezogenen DaF-Unterricht–Die Untersuchung von Anglizismen im Bereich der Luftfahrt
S Orthaber
Scripta Manent 7 (1), 13-24, 2015
12015
Non-routine Calls for Information and Request Emails
S Orthaber
(Im) politeness at a Slovenian Call Centre: A Cross-Media Examination, 173-238, 2023
2023
Technologically Mediated Interaction
S Orthaber
(Im) politeness at a Slovenian Call Centre: A Cross-Media Examination, 43-70, 2023
2023
Routine Calls for Information and Request Emails
S Orthaber
(Im) politeness at a Slovenian Call Centre: A Cross-Media Examination, 97-171, 2023
2023
On (Im) politeness
S Orthaber
(Im) politeness at a Slovenian Call Centre: A Cross-Media Examination, 11-41, 2023
2023
Structure of the Study and Methodology
S Orthaber
(Im) politeness at a Slovenian Call Centre: A Cross-Media Examination, 71-96, 2023
2023
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Artiklar 1–20